Hotel Ambassador Zermatt

Great location, just a short walk from the train station and close to the skibus stop. the staff was really helpful and friendly. the room was clean and comfortable, with a nice balcony facing south. the breakfast was excellent, with a good variety of options available.

We were delighted with the cleanliness and comfort of our room at Ambassador. The location was convenient, being close to the train station and Main Street. We were pleasantly surprised by the stunning view of the Matterhorn from our balcony. The front desk provided excellent service, helping us with recommendations for activities and restaurants. The swimming pool area was clean and enjoyable. our stay at Ambassador was fantastic and we highly recommend it.

We had a wonderful stay here. The location is perfect, just steps away from the train station, and everything is easily accessible. The breakfast was absolutely amazing with a wide variety of choices. The staff were very welcoming and always willing to help out. We enjoyed the indoor swimming pool and the sauna, they were very relaxing and clean.

Great suite, newly renovated, with balcony and view of Matterhorn. Nespresso machine in room. Close to both train stations and shops. Enjoyed swimming pool, whirlpool, and sauna. Polite staff offered late check out.

The location of the hotel was incredibly convenient, just a short walk from the train station and a shuttle stop. The room was spacious and clean, with a big balcony offering a nice view. The bathroom was also impressive, with a large walk-in shower and luxurious amenities. The service provided by the staff was outstanding, from the friendly welcome at reception to the helpfulness of the dining staff. The breakfast offered a good variety of food, with both hot and cold options. the hotel had a great lobby and bar area, perfect for relaxing after a long day.

The lack of hooks in the room to hang ski coats, helmets, and ski pants.

The hotel's location just outside the train station made it incredibly convenient for us to explore the city. The staff, especially the receptionist and Martha from the breakfast station, were extremely helpful and friendly, making our stay even more enjoyable. The modern room was clean and comfortable, and the view from the window was a nice bonus. The breakfast offered a great variety of options and the in-house ski rental made our skiing experience hassle-free.

The hotel lacked simple food options at night, like vending machines, and the convenience stores nearby closed early.

The hotel was conveniently located near the train station, making it easy to drag my luggage. the ambience of the hotel was beautiful and the bed was clean and comfortable. I also enjoyed the small balcony, which provided a relaxing view of the surroundings.

The breakfast spread was limited and could be improved. Additionally, the mattress was not the most comfortable, but it was still okay.

Rooms refurbished, well located, good value for money, unique Matterhorn view. Family-friendly, clean, comfortable, and spacious rooms. Close to train stations. Excellent breakfast and dining staff. Convenient with heated swimming pool.

Nothing to fault.

Perfect location, excellent access to slopes, helpful ski hire shop, good spa, beautiful view, comfortable beds.

Everything is what I need and want.

The hotel is conveniently located right next to the train station, making it easy to access. Additionally, it is very close to a shuttle stop, providing convenient transportation options. The breakfast at the hotel is excellent, offering a wide variety of options. The staff at the hotel are very friendly and accommodating.

Nothing to fault.

We had a fantastic stay at this place! The location was perfect, just a short walk from the train station and close to everything. We also loved the fact that we had a great breakfast included in our stay. The room was spacious and clean, with all the amenities we needed, including a mini-bar and a balcony. The staff went above and beyond to ensure our comfort and satisfaction, providing excellent room service and taking care of our laundry. We also enjoyed relaxing in the indoor swimming pool and sauna, as well as the beautiful sun terrace. our experience was top-notch and we highly recommend this venue.

We highly recommend this hotel to anyone.

Convenient location next to train station, ski lift, and bus stop. Good breakfast with hot and cold options. On-site ski shop with affordable rentals and easy equipment storage. Spacious and clean room with nice bathroom. Comfortable lobby and bar area.

During our stay at Ambassador, we were delighted by the exceptional staff service. They truly went above and beyond to accommodate our late checkout request, making us feel valued and appreciated as guests. The room itself was spacious and comfortable, with a large balcony offering stunning views of the Matterhorn. The underground spa bath was a wonderful added bonus. Plus, the hotel's location was incredibly convenient, just a short 3-minute walk from the train station.